KNOWLEDGE & DISCOVERY
Make information
easier to find.
Connect an assistant to approved internal documents so people can find relevant information, trace it back to its source and spend less time searching.
- Search across selected knowledge sources
- Provide references alongside answers
- Keep document permissions in the design
For operations, HR and internal teams
WORKFLOW ILLUSTRATION ↗
Where can I find our onboarding checklist?
KNOWLEDGE ASSISTANTBring together the relevant steps from your approved onboarding guide, with links to the original documents.
Onboarding guideTeam handbook
Your question→Approved sources→Referenced answer
Illustrative example. No live model request or document access.
SERVICE & OPERATIONS
Give support teams
a useful starting point.
Use product information and support playbooks to help draft replies, summarise conversations and organise the next steps for a human agent.
- Draft responses from approved policies
- Summarise requests and previous interactions
- Escalate cases that need human judgement
For customer service and operations
WORKFLOW ILLUSTRATION ↗
Help me respond to this product setup question.
SUPPORT COPILOTPrepare a draft using the setup guide, identify missing details and suggest a follow-up question for the agent to review.
Product guideHuman review
Support request→Relevant guidance→Draft for review
Illustrative example. No customer data is processed here.
CREATIVE & CONTENT OPERATIONS
Move from a brief
to a stronger first draft.
Connect language and generative tools to the creative process, helping teams explore ideas, organise assets and review variations within their existing workflow.
- Turn briefs into structured content outlines
- Explore variations against brand guidance
- Keep approvals and editorial review in the loop
For marketing, creative and media teams
WORKFLOW ILLUSTRATION ↗
Turn this campaign brief into three content directions.
CREATIVE WORKSPACEOrganise the brief into alternative themes, suggested formats and review points, ready for the creative team to develop.
Creative briefBrand guidance
Brief→Creative exploration→Editorial review
Illustrative example. Outputs depend on the selected models and brief.
SOFTWARE & TECHNICAL KNOWLEDGE
Keep technical work
moving forward.
Bring model-assisted research, documentation and code reasoning into a developer workflow, with your engineers responsible for evaluation and approval.
- Explore requirements and implementation options
- Draft and maintain technical documentation
- Support code review and test planning
For product and engineering teams
WORKFLOW ILLUSTRATION ↗
Summarise the integration requirements for this feature.
ENGINEERING ASSISTANTOutline the API dependencies, questions to resolve and suggested validation steps from the technical materials provided.
API documentationEngineer review
Requirements→Technical context→Implementation plan
Illustrative example. Engineering review remains part of the workflow.